You can return our physical publications within 30 days if you are in the UK, and 45 days outside of the UK. We will endeavor to rectify any issues as soon as possible on an individual basis. the diary planner) or downloads then get in touch with us asap in writing to, ideally within 7 days of receiving the goods and include a clear description of the issue or a photograph. If there is an issue with our physical products (e.g. Annual Business Club members will be emailed 10 days prior to their due payment date. When you join our Business Club membership then note that this is a subscription-based membership, and your next monthly or annual payment will automatically be taken by Paypal or Stripe on the next scheduled payment date.If you would like to have access for larger groups, then please get in touch with us on If you would use our copyrighted content for commercial purposes then we will take legal action. If we would discover that you have been sharing your private log in details with others then we will immediately close your account, without any refunds. You confirm that you are purchasing a single license for our online courses, memberships and other online publications, and is for your individual, non-commercial use only.Your purchase is subject to any applicable tax in your country, which will be charged, but is not controlled by us.If you are a VAT registered business within the EU and purchase from us then please get in touch asap on if VAT has been charged and you are unable to use the VAT invoice to reclaim with your own tax agency. Our prices are inclusive of UK VAT, currently at 20%.If you want to pay directly via invoice then note that any international bank charges are payable by yourself, not Dream Plan Do Ltd/The Design Trust. When you pay through your selected payment channel (Paypal or Stripe) then you will be charged in your local currency at your selected payment provider’s exchange rate of that date. Any approximate US Dollar equivalent will be given as a reference only. All our products and services are priced in GBP £ as we are based in London (UK).When you register for one or more of The Design Trust’s courses, or purchase one of our memberships, publications or e-books then you agree to the following terms & conditions: If you use this website you agree to comply with and be bound by the following terms & conditions, which together with our Privacy & Cookie Policy, Disclosure Policy and Copyright & IP notes, govern the website owner’s relationship with you in relation to this website.
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